
INTRODUCTION

Kenyans overwhelmingly ushered in our current constitution on the promise of devolution which they felt result in increased grass root
access to resources and political power. Indeed people’s expectations of county governments continue to be extremely high.
While most county governments tend appreciate this fact and try to capitalize on low hanging fruits as soon as they kick off, others prefer to spend the nascent stages laying the ground work and planning elaborately for delivery. Irrespective of leadership styles may differ, what
is critical is for people to feel the impact of devolution in their daily lives.
County governments need to fully decipher the perceptions of their residents and develop strategies that are concomitant with their
expectations.
It’s against this back drop that Infotrak Research developed the CountyTrak™ Performance Index to provide Citizens’ Scorecard of
their County governments against set key performance indicators.
The CountyTrak™ Methodology
The CountyTrak Methodology
- Our current index was conducted between July– August 2023, covering all the 47 counties,
290 constituencies and 1450 wards with an overall sample of 36,200. Each county was treated
as an individual universe and assigned a cluster sample which ranged between 600 and 2000
respondents guided by the population and number of wards in the respective counties. Within
each county, sampling frames were designed using population proportionate to size guided by
census data and catered for demographics such as age, gender etc. Data was collected
through Computer Assisted Telephone Interviews (CATI) and analysed using SPSS.
- The CountyTrak tool consisted of twelve core functions with thirty three key performance
indicators and five approval rating questions. The functions included: Agriculture, Health,
Education, Roads & Transport, Energy, Water management, Environment & natural resources
management, Trade & Tourism, County Planning & Development, Housing, Lands & settlement,
Culture & Sports and Social Services. Also covered was Public Participation, Planning, and
Management of County Resources. - The final questionnaire was structured with using 1-10 Likert scale being applied on each
indicator where 1 was very poor and 10 was excellent. The mean was computed for each Sub-
Indicator of the Key Performance Indicators (KPI) to get the Index for that Specific KPI. The
Overall County performance Index was then computed by taking the average of the KPIs.
This Index is the first of its kind and magnitude in Kenya. It provides the county governments and other
interested stakeholders with robust statistics by ward on the perception of county residents over county
governments’ performance of the devolved functions.
The County Functions Covered

Under the other key functions, we included the following:
- Making it difficult for people to access hard drugs (bhang, khat, illicit brews, etc.) and pornography? (i.e. licensing, enforcement, registration etc..)
- Ensuring county government services are available in your ward
- Preventing corruption (i.e. zero tolerance to corruption and taking action on alleged corruption cases)
SAMPLE (N) FOR EACH COUNTY
County |
CountyTrak Sample per County (n) |
Margin of Error @ 95% degree of confidence |
NAIROBI |
2000 |
±2.2% |
KAKAMEGA |
1500 |
±2.5% |
KIAMBU |
1500 |
±2.5% |
NAKURU |
1200 |
±2.8% |
BUNGOMA |
1000 |
±3.1% |
KISII |
1000 |
±3.1% |
MERU |
1000 |
±3.1% |
BARINGO |
800 |
±3.5% |
BUSIA |
800 |
±3.5% |
GARISSA |
600 |
±4% |
HOMA BAY |
800 |
±3.5% |
KERICHO |
800 |
±3.5% |
KILIFI |
800 |
±3.5% |
KISUMU |
800 |
±3.5% |
KITUI |
800 |
±3.5% |
MACHAKOS |
800 |
±3.5% |
MAKUENI |
600 |
±4% |
MANDERA |
600 |
±4% |
MIGORI |
800 |
±3.5% |
MOMBASA |
600 |
±4% |
MURANGA |
800 |
±3.5% |
NANDI |
800 |
±3.5% |
NAROK |
800 |
±3.5% |
NYAMIRA |
600 |
±4% |
County | CountyTrak Sample per County (n) |
Margin of Error @ 95% degree of confidence |
NYERI | 800 | ±3.5% |
SIAYA | 600 | ±4% |
TURKANA | 800 | ±3.5% |
UASIN GISHU | 800 | ±3.5% |
WAJIR | 600 | ±4% |
BOMET | 600 | ±4% |
ELGEYO MARAKWET | 600 | ±4% |
EMBU | 600 | ±4% |
ISIOLO | 600 | ±4% |
KAJIADO | 600 | ±4% |
KIRINYAGA | 600 | ±4% |
KWALE | 600 | ±4% |
LAIKIPIA | 600 | ±4% |
LAMU | 600 | ±4% |
MARSABIT | 600 | ±4% |
NYANDARUA | 600 | ±4% |
SAMBURU | 600 | ±4% |
TAITA TAVETA | 600 | ±4% |
TANA RIVER | 600 | ±4% |
THARAKA-NITHI | 600 | ±4% |
TRANS NZOIA | 600 | ±4% |
VIHIGA | 600 | ±4% |
WEST POKOT | 600 | ±4% |
TOTAL | 36,200 |
STATUS OF THE COUNTIES
%
Better than before
%
Same as before
%